Cancellation conditions
What we refund if you cancel.
Free cancellation up to 48 hours before
Applies to: Hiking in Teide: Roques de García, A night of stars under Teide, Buggy tour in the Arona valley and Food route through Vilaflor and southern wineries
- 100%Up to 48 hours before
- 0%Less than 48 hours
- Free cancellation up to 48 hours before departure.
- With less than 48 hours notice, there is no refund.
- If the operator cancels, the amount paid is refunded.
Free cancellation up to 48 hours before
Applies to: Quad tour through the volcanoes of the south
- 100%Up to 48 hours before
- 50%From 48 to 24 hours before
- 0%Less than 24 hours
- Free cancellation up to 48 hours before departure.
- Between 48 hours and 24 hours before, we refund 50%.
- With less than 24 hours notice, there is no refund.
- If the operator cancels, the amount paid is refunded.
No refund
Applies to: Tandem paragliding flight
- If you cancel, there is no refund.
- If the operator cancels, the amount paid is refunded.
Booking terms
Ruta Volcán terms. Activities may be suspended because of wind, snow, heavy rain or track closures; in that case the date is changed or the amount refunded. To drive quads and buggies a licence and the minimum age shown on each activity are required. Customers must follow the guides instructions.
Privacy policy
We use your data to manage the booking and tell you about weather changes. We do not share it unless required by law. You can exercise your rights by writing to hola@ruta-volcan.example.invalid.